Sync Insights with AccountsIQ - Beta
Discover how to effectively synchronise your Insights data model and chart of accounts.
Introduction
The Data Model and AIQ
Your Insights Data Model is built from your chart of accounts in AccountsIQ. When your chart of accounts changes, for example when a GL account is added or a subcategory is deleted, Insights picks up the change and tells you what has happened.
This article explains how the two stay synced, what happens for each type of update, and when you need to take action.
Disabling Insights and your Data Model
If Insights is disabled on your account, your Data Model, drafts and saved views are kept. They are restored in full if Insights is enabled again.
See:
How AIQ and Insights connect
How Sections and Lines link to AIQ
Sections and Lines can be linked to your chart of accounts in AccountsIQ using the Linked to field.
- A Section can be linked to a GL category. This will add all the GL accounts that belong to the GL Category's Subcategories.
- A Line can be linked to a GL subcategory. This will add all the GL accounts that belong to the GL Subcategory.
How updates impact linking
Links use the Category/Subcategory ID in AccountsIQ, not the name, giving greater control over how updates are managed.
| Module | Action | Impact on Links |
|---|---|---|
| Insights | Rename line | None. If you rename a linked line in Insights, the new name is kept, even if the category or subcategory is later renamed in AccountsIQ. |
| Insights | Move line | None |
| AIQ | Deletions | If a category or subcategory is deleted in AccountsIQ, you decide what happens. You can choose to remove its GL accounts from your structure and calculations, or to keep your current structure. |
| AIQ | Rename Category or Subcategory | Renaming a category or subcategory in AccountsIQ will not break your Data Model. When a category, subcategory or GL account is renamed in AccountsIQ, the new name appears in Insights automatically, unless you’ve already renamed that item in Insights. Any name you set in Insights is always kept. |
Report layout is driven by the Data Model, not AIQ directly
Your report layout belongs to your Data Model. Changes in AccountsIQ never alter your line order, your groupings or how your calculated lines are defined. The figures in your report will still update as your GL data changes.
How GL Accounts Map in the Data Model
All GL Accounts in your chart of accounts must be mapped to a line in the Data Model before you can save your changes. Both Sections and Lines can be mapped to select GL Accounts in addition to, or instead of, Categories and Subcategories.

The following updates to the Data Model have no impact on GL Mapping:
| Action in Insights | Impact |
|---|---|
| Unlink Line | The line keeps the GL accounts already mapped to it. |
| Move Line | None. Note: When you move a line to a different section, its EBITDA Reporting Type is reset to None. Check the line and select a new EBITDA Reporting Type if needed. |
| Rename Line | None |
When you add a GL account in AIQ, one of the following outcomes will happen:
| Line Status | When a new GL account is added to the subcategory in AIQ |
|---|---|
| Linked |
Mapped: The GL Account will be automatically added in Insights if it is part of a linked subcategory, wherever the line sits in your Data Model. ![]() |
| Not Linked |
Unmapped: The account will appear in the Unmapped section, and you need to map it to a line yourself. ![]() |
Save setup time with linking
Sections and lines that you create yourself in Insights aren’t linked when you create them. Link lines to their categories or subcategories wherever possible, so new accounts are added to your reports automatically.
Reviewing Notifications
When does Insights check for changes in AIQ?
Insights compares your published Data Model with your chart of accounts in AccountsIQ:
- when the Data Model is opened
- when you publish the Data Model
- when a report is viewed
- when you run a check on demand
Notifications
When your chart of accounts changes, an indicator such as 1 item needs your attention appears at the top of the Data Model. Select it to open Chart of accounts updates, which lists each change with an explanation and the date it was last updated.
Notifications are shown at three levels, depending on whether you need to act:
| Notification | Colour | Meaning |
|---|---|---|
| Informational | Purple |
Insights has updated your Data Model automatically, for example when a new GL account linked to a mapped subcategory, or category is added. No action is needed, but you can change the mapping if you’d like. Select X to dismiss the message. ![]() |
| Warning | Amber | A change needs your review, for example when a GL account is moved to a different subcategory in AccountsIQ and your reported numbers may change.
|
| Error | Red |
A change must be resolved before you can save, for example when a subcategory is deleted. Save Changes is disabled until you choose how to handle it. Once handled, the updated Data Model must be saved and then published. ![]() |
Warnings and Errors block publishing
Warnings and errors block publishing. Amber and red items can’t be dismissed; they stay open until you resolve them. While they are open, the Board P&L continues to show the last published version, with a banner explaining what is affected.
Resolving Notifications
Any difference that needs attention appears as an unresolved item in the Data Model.
| Change in AIQ | What happens in Insights |
|---|---|
| New GL account added |
If the GL account’s subcategory is linked to a line, the GL account is automatically added under that line: ![]() If not, it appears in the Unmapped section and you need to map it to a line: ![]() |
| New subcategory added |
If the subcategory's category is linked to a section, the subcategory is automatically added under that section. ![]() If not, it appears in the Unmapped section and you need to map it to section. Note: Mapping GL Accounts is required but mapping the newly added subcategory in addition to GL accounts is optional. |
| New category added |
Insights automatically creates a new section for the category, with a line for each of its subcategories, their GL accounts, and a total line for the section. You don’t need to build anything, but you can rearrange it. ![]() |
| Category, subcategory, or GL account renamed |
The new name flows through to Insights automatically while your numbers stay the same. If you’ve renamed the linked item in Insights, your name is kept. ![]() |
| GL account moved to a different subcategory |
Insights flags the change for your review, because your reported numbers may change. ![]() |
| Category or subcategory deleted |
You need to decide how to handle the change before you can save. Choose one of the following:
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Data freshness, accuracy and governance
| Data Area | Notes |
|---|---|
| Consolidation |
|
| Reconciliation | At GL category and subcategory level, Insights totals match the AccountsIQ GL Explorer for the same entity, period and scenario. |
| Rounding |
|
| Presentation only | Display Settings change how numbers look, not the numbers themselves. |
| Access control | Reports, drill-down and exports are always limited to the entities each user can access in AccountsIQ. |
| Audit trail | Every Data Model publish is logged with the user, time and changes made. Every Excel export records who exported it, when, and the data timestamp. |







