Browser Settings and Complatability

Discover how to optimize your browser settings and troubleshoot any compatibility issues.

Written By Grainne Reidy (Super Administrator)

Updated at October 3rd, 2024

Browser Compatibility

Microsoft Edge

For performance reasons we highly recommend that you use the latest version of Microsoft Edge to operate the system. 

Safari

Safari is not supported.

Chrome

If you use Chrome, you do need to make sure that you allow pop-ups and redirects from AccountsIQ. 

In Settings > Privacy and Security > Site Settings > Content > Pop-ups and redirects, add https://hostacct.com to the allowed list.

Troubleshooting Chrome Browsing

If you are having issues with the Chrome browser, try clearing your cache.

  1. Open Chrome. 
  2. At the top right, click More (three horizontal dots).
  3. Click More tools > Clear browsing data
  4. At the top, choose a time range. To delete everything, select All time
  5. Next to Cookies and other site data, and Cached images and files, check the boxes.
  6. Click Clear data.

See:

Setting Up System Users 

Resetting your Password