Accessing Support (Non-QHub users)

Learn how to Contact Support and ask Questions or Log error Reports and Suggestions.

Written By Grainne Reidy (Super Administrator)

Updated at October 21st, 2024

Contact Support

If you have any issues or queries regarding integrations, new features, access to our learning academy and more, either email support@accountsiq.com log a ticket via our system:

  1. Access the Support System by clicking the Support icon in the top right.

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  2. Delete

    Info: Our New Look

    If you are using the new navigation, access our Help Centre vis the question-mark icon: 

     
  3. Complete the Contact Support form. 
  4. Click Submit. You will receive a confirmation message. The ticket is now automatically logged with the Salesforce system and out support will contact you using the email address provided.

See:

Admin Layer (1.2) - iFinance -AIQ Academy

Company General Overview (1.3) - iFinance - AIQ Academy

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