Introduction
When you flag Sales and Purchase Invoices as disputed, they will be highlighted in the Aged Reports and Supplier Bulk Payments. This might be for a Purchase / Sales Invoice where the goods received are in dispute or the amount is incorrect. You can flag Purchase and Sales Invoices (Item or Batch) even if already posted to the Customer / Supplier account.
See:
Marking an Invoice as Disputed
Mark as Disputed in the listing grid
Go to the relevant sales or purchases listing grid and find your transaction. Under Actions, select Mark as Disputed and click OK.
Mark as Disputed in the Transactions screen
In the relevant listing grid, open the Transactions screen by clicking on the Balance. Then under Actions, select Dispute and click OK.
In the Transaction Browser
Go to GL > Transaction Browser and find the transaction. Under Actions, select Dispute and click OK.
Clearing a Dispute
In the listing grid
Go to the relevant sales or purchases listing grid and find your transaction. Under Actions, select Clear Dispute and click OK.
In the Transactions screen
In the relevant listing grid, open the Transactions screen by clicking on the Balance. Under Actions, select Undispute and click OK.
In the Transaction Browser
Go to GL > Transaction Browser and find the transaction. Under Actions, select Undispute and click OK.
See
Adding an ‘Is Disputed’ column to the grid
Add an Is Disputed column to the Item Invoices grid to quickly see your disputed Invoices.
- Click on the Add/Remove Columns icon.
- Drag and drop the ‘Is Disputed’ heading into Selected columns.
The ‘Is Disputed’ column now appears in the grid.
Disputed Invoices in Supplier Bulk Payments
Go to AP > Bulk Payments and find your payment. 
When you then open your Bulk Payment, any disputed Purchase Invoice will be marked with a grey triangle and cannot be included in a payment run until it is undisputed.
See
Disputed Invoices in Payments & Allocations
Go to AP > Payments & Allocations. 
Under the Disp. Column, any disputed Invoices will have a red flag.
See
Disputed Invoices in Receipts & Allocations
Go to AR > Receipts & Allocations. 
Under the Disp. Column, any disputed Invoices will have a red flag.
See
Disputed Invoices and Reporting
Go to Reports > Report Manager.
To show the disputed Purchase invoices, go to Purchase Reports > Supplier Invoices Due and view the Disputed column.
To show the disputed Sales Invoices, go to Sales Reports > Sales Invoices Due and view the Disputed column.
